Well I tried coming up with the most common things so far and hoped that one of them would work. Still i have more ideas
I am still glad that the suggestion to make a new account on my part worked because now we kmow its nothing generally wrong with your phone/computer etc.
Normally, if an account suddenly chances to unknown user or something similar, there has been tampered with the setting on that account I think. I am not fully sure as that is a little too big for me and saying i am a techinal nerd goes as far as tge little problems that i am able to solve as it seems but i am trying here to help
When you used your old account the last time, did you do something in your settings? Follow a user on here? Block a user? Checked another users profile or anything that has to do with settings?
It would be easier to determine the problem if i could look at your phone but alas i cant and english is also not my native tongue so its hard for me to explain some things
So sorry you’re having trouble. This whole site is kind of glitchy tbh. I blocked some douche on here & they apparently can still see & comment on my posts. Hope you get this sorted out soon. Is there any way you can contact emediastar directly? Maybe they can help you out.
Never had a problem with posting videos before but the site itself is touch snd go sometimes for me too..had to do a reset last week too because somehow it showed that a post had 8 commentd but i couldnt see them.
Technical nerd coming to aid. Are you / is she using google account on here? Facebook or email? Anyway - if you can, log out, clear cache, cookies and whatever else - if you are on you phone... check if there is an update your phone wants to run. Close forum all together and then try to log back in. Worked for me last time.
Can you tell me what she tries to log in on? Email, google or facebook?
There seems to be something wrong with her account as I saw its unknown user last night. Have to check back if that is still the case
Can you ask her to check if she makes a completely new account, if she can log on then? Just so that we can determine whiter its her account or her connection
I was FINALLY able to comment because I joined as a new member. That is until my incognito account gets noticed, then I better watch out!
I tried everything you said. I used my daughters phone. I updated my phone. I use an iPhone 14 and either Goggle chrome or Safari. But I tried to log on facebook and it still told me “No”. I contacted Emediastar and so far they don’t have any answers either except they did NOT intentionally ban me from the site. And I would think Marina would chew me out first before blocking me from the site. IMO.
Yayyyy!! I’m back in!! Much love and thanks to Marina @Marina and Emediastar @emediastar 🙏🏻♥️😘
I would NEVER block you!!
Well I tried coming up with the most common things so far and hoped that one of them would work. Still i have more ideas
I am still glad that the suggestion to make a new account on my part worked because now we kmow its nothing generally wrong with your phone/computer etc.
Normally, if an account suddenly chances to unknown user or something similar, there has been tampered with the setting on that account I think. I am not fully sure as that is a little too big for me and saying i am a techinal nerd goes as far as tge little problems that i am able to solve as it seems but i am trying here to help
When you used your old account the last time, did you do something in your settings? Follow a user on here? Block a user? Checked another users profile or anything that has to do with settings?
It would be easier to determine the problem if i could look at your phone but alas i cant and english is also not my native tongue so its hard for me to explain some things
I’ve noticed her account says ‘Unknown User’. Sounds like the account got suspended. Could someone have possibly reported one of her posts?
Technical nerd coming to aid. Are you / is she using google account on here? Facebook or email? Anyway - if you can, log out, clear cache, cookies and whatever else - if you are on you phone... check if there is an update your phone wants to run. Close forum all together and then try to log back in. Worked for me last time.